Frequently Asked Questions
Do you have a product catalog?
Sorry, we do not have any print catalogs other than our online catalog. As we constantly add new items onto our website, we feel that a print catalog will not reflect all the products that we have to offer. An online catalog also helps keep costs down compared to the expenses of a print catalog; a savings which we pass on to you by offering you low prices. You can visit our warehouse location or buy securely online.
Your prices are too good to believe! How can it be this low?
The reason DisplayImporter.com can keep the prices so low is because we have partnered with many oversea manufacturers and are able to directly import our products into the States and sell them directly to businesses like yours. Because we are our own importer, the middle man is removed and we can offer these products at the lowest possible prices. Secondly, we have a very effective service and management system. We offer you our online catalog instead of an expensive print catalog that goes out of date really quickly. We save expenses from having to print the catalog and therefore not requiring us to raise our prices for our products. Furthermore, we maintain our operation overhead at the minimum level and work as a team as efficiently as possible.
How do your products come packaged?
For our jewelry displays, each is individually wrapped in its own protective plastic bag and/or boxed. For our mannequins and dress forms, each is individually boxed and protected with foam fillings.
Are the pictures on your website the exact items I am ordering?
We strive to provide accurate images of all products sold on our website. Please refer to our product descriptions for further information on colors, sizes, and styles.
What's a Seller's Permit Number?
A Seller's Permit (or resale number) allows you to purchase goods for resale and to be exempt from California sales tax. Out of state orders are not subject to California sales tax. However, if we are shipping your order to within California and you do not have a Seller's Permit, then you are subject to California sales tax. If you are a CA customer purchasing goods for resale and have a valid Seller's Permit, please complete your order on our website and email us your order number along with a copy of your Seller's Permit. We will review your permit and remove the sales tax from your order.
I've registered already but I can't login.
I've logined already but I still can't check-out.
I'm an overseas customer. How do I create an account?
Please visit our international website at www.Ameriglobe.net. All international orders will be shipped via United States Postal Service (USPS), unless otherwise specified by customer. USPS is the least expensive method to ship international, and will take 3-5 business days to enter your country's port. Once the package passes customs, it will be transferred to your local postal office for delivery. Packages are subject to custom duties, regulations, and delays specific to country of import. Please take note that large items such as mannequins and body forms cannot be shipped thru USPS. These items will be shipped by freight or by customer arranged shipping.
Is "Unit Price" the price for one piece or one case?
Unit Price is the price for one piece.
How do I purchase items?
You must first login or sign-up for an account at DisplayImporter.com. After you have done this, you can go over to the catalog to view our products and click on 'Order Now' to add any item to your shopping cart. At any time you can click on the 'Current Order' button at the top-right of any page to view your current order and to check-out.
Do you offer volume pricing?
Yes, we do offer discounts to volume orders. Please contact us to speak to a sales representative for more information.
How come my discounts don't show up when I check out?
Discounts will be applied after an order has been submitted. We review each order before it is sent to the warehouse to be packed, and will apply, if any, discounts and credits available for your order.
What are the shipping charges?
You only pay for the actual shipping amount that the shipping carrier charges us for. This will be determined by the shipping method of your choosing, and the weight, size, and destination of the package(s). Shipping will be added after the order has been packed and weighed. Once your payment is received, a confirmation email will be sent to you along with the shipping charges, order total, and tracking number(s). At time of checkout, after you have entered your shipping address, we provide you with an estimated shipping rate for your order. If the actual shipping rate greatly exceeds the esimated shipping rate, then our shipping department will contact you first to confirm the shipping rate before we have the order shipped out. Please remember to provide a daytime phone number where you can be reached in order to prevent further delays to your order.
Do you ship by pallet?
Yes, we do. We shop around with several logistics company to provide you with the best rate available.
Do you ship to my country?
For destinations within the continental United States, we will ship via UPS or FedEx. For HI, AK, all other US territories, and international destinations, we will ship via USPS Priority or Express (EMS). Large items are shipping by freight. Restrictions, custom delays, and duty fees may apply to international shipping.
You don't have the items I want. Can I request items?
If we don't have the items you are looking for, then please with your request so that we can take it into consideration.
Is my personal information kept private?
Do you offer drop shipping?
Yes we do! Please contact us for further information about domestic drop shipping.
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